Privacy

bamboobear Privacy Policy

Last updated: October 29th, 2025

This Privacy Policy describes how bamboobear (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from bigbamboobear.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

We will:

  • Post the revised Privacy Policy on the Site.
  • Update the “Last updated” date.
  • Take any other steps required by applicable law.

How We Collect and Use Your Personal Information

1. Information We Collect Directly from You

To provide the Services, we collect personal information from you over the past 12 months, depending on how you interact with us. This may include:

  • Basic contact details: Name, address, phone number, email.
  • Order information: Name, billing/shipping address, payment confirmation, email, phone number.
  • Account information: Username, password, security questions.
  • Shopping information: Items you view, add to your cart, or add to your wishlist.
  • Customer support information: Any information you provide in communications with us.

Note: Some features require you to provide information to use them. You may choose not to, but it could limit your access to certain Services.

2. Information We Collect Through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”) using:

  • Cookies
  • Pixels
  • Similar technologies

Usage Data may include:

  • Device and browser information
  • Network connection information
  • IP address
  • Interaction with the Services

3. Information We Obtain from Third Parties

We may also obtain information about you from:

  • Vendors or service providers (e.g., Shopify)
  • Payment processors (e.g., bank account, credit/debit card info)
  • Online tracking technologies (pixels, web beacons, SDKs, third-party libraries, cookies)

Note: Information from third parties is treated according to this Privacy Policy. We are not responsible for third-party accuracy or practices.

How We Use Your Personal Information

We use your information for:

  • Providing Products and Services:
    • Process payments
    • Fulfill orders
    • Send notifications related to account, purchases, returns, exchanges
    • Manage your account
    • Arrange shipping
    • Facilitate returns/exchanges
    • Enable posting of reviews
  • Marketing and Advertising:
    • Send marketing, advertising, and promotional communications
    • Show you tailored ads on our Site and other websites
  • Security and Fraud Prevention:
    • Detect and investigate fraudulent or illegal activity
    • Protect your account credentials
  • Communicating with You:
    • Provide customer support
    • Improve Services

Cookies

We use Cookies to:

  • Remember your actions and preferences
  • Run analytics
  • Tailor services, products, and advertising

Managing Cookies:

  • Most browsers accept cookies by default
  • You can set your browser to remove or reject cookies
  • Blocking cookies may affect functionality and experience

For more info: Shopify Cookies

How We Disclose Personal Information

We may disclose your information to:

  • Vendors or service providers (IT management, payment processing, fulfillment, cloud storage, customer support, data analytics)
  • Business and marketing partners (including Shopify)
  • With your consent (e.g., shipping products, social media login integrations)
  • Affiliates or corporate group
  • In connection with business transactions (merger, bankruptcy, legal obligations)

Categories of Information Disclosed in Past 12 Months:

  • Identifiers (contact, order, account info)
  • Commercial information (order records, shopping info, customer support info)
  • Internet/network activity (Usage Data)

Recipients:

  • Vendors and service providers
  • Business and marketing partners
  • Affiliates

Note: We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

  • Any content you post publicly (e.g., reviews) is visible to everyone.
  • We cannot control who accesses it or ensure privacy/security.

Third Party Websites and Links

  • Links to third-party websites may appear on the Site.
  • We are not responsible for their privacy/security practices or content.
  • Use caution and review their privacy policies before sharing information.

Children’s Data

  • Services are not intended for children.
  • We do not knowingly collect information from children.
  • If a child’s information is provided, parents/guardians can contact us to request deletion.
  • We do not knowingly share or sell personal information of individuals under 16.

Security and Retention of Your Information

  • No security system is perfect; we cannot guarantee “perfect security.”
  • Information sent to us may not be secure in transit.
  • Avoid using unsecure channels to share sensitive or confidential information.